Return policy
We strive to offer you an excellent shopping experience and we hope you are completely satisfied with your purchase from us. If for any reason you are not entirely satisfied and wish to return a product, we want to make the return process as easy as possible for you. You have the option to return the product within 30 days of receiving it. Please note that the customer is responsible for the return shipping cost, and we ask for your understanding in this matter. It is also important that you, as the customer, are responsible for properly packaging and sending back the product. To ensure that the product reaches us safely, we recommend using a reliable and trackable shipping method. Please ensure that the return is well-protected during transportation, as any damages or lost packages during the return shipment are the customer's responsibility.
To complete a return, the product must be in its original condition and packaged in its original packaging. Please ensure that the product has not been used or damaged in any way. Once we have received the returned product, we will verify that it meets our return requirements and is in unchanged condition. Within 30 days of receipt, we will refund the money to you. The refund will be made to the same payment card or bank account that you used at the time of purchase. We strive to make the refund process smooth and quick for you.
If for any reason you have received a defective product or encountered any other problem with your purchase, we kindly ask you to contact us directly. We are here to assist you and resolve any issues in the best possible way. Your satisfaction is our top priority, and we look forward to providing you with the support you need.